This post will touch on the grief model of psychiatrist Elizabeth Kubler Ross as it applies to change. Death and dying are the final act of change for our lives here and with that change event comes emotional reactions. There are feelings or sequence of affect stages one will pass via the change event.
There are 3 aspects to a change event in my opinion:
the event itself or project
the people aspect of the event-who is involved and how do they make sense or not of this
the emotional spectrum of the people involved in the event-their reactions and feelings
Part of my interest this late in life is the anger piece of the model. How many change events or initiatives are stalled or fail due to anger and resentment of those impacted or involved? Anger is energy and requires an outlet and meaning to be processed. I don’t think it will simply go away over time nor will 100 memos about the change event help. Anger by itself along with its close cousin resentment need meaning and catharsis to transmute them into power to support change.