I am not trying to be a wet blanket or a buzz kill with my drama at Christmas or my other musings. It is a pervasive experience I and I a sure others experience in the work place that this time of year. Now what? Be aware at all times for opportunities to make lemonade from a lemon. Are you trying to change the other? NO, merely providing them with what they want or think they want-the illusion of control. By mastering that the drama will not be as spectacular nor as damaging.
See this book for more on how to do that emotional hostage taking.